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At a Glance: AMI-Enabled Customer Benefits

March 15, 2019

U.S. Department of Energy

Advanced Grid Research


AMI has created an opportunity-rich environment for utilities to meet their customers' – including small businesses–expectations and empower them with choices, data, and tools like never before. With AMI, utilities can better engage with customers not only by providing information about usage, but projecting monthly bills, alerting customers to unusual usage patterns, and sending proactive messages about outages and restoration times.This document provides a list of customer benefits enabled by AMI.

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The Department of Energy's Office of Electricity (OE) recognizes that our nation's sustained economic prosperity, quality of life, and global competitiveness depends on an abundance of secure, reliable, and affordable energy resources. OE leads the Department of Energy's efforts to ensure a resilient, and flexible electricity system in the United States. Learn more about OE >>

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