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West Virginia Smart Grid Implementation Plan (WV SGIP) Project: APERC Report on Customer Complaints to WV PSC about Electric Power Service

Jan. 31, 2009

Advanced Power and Electricity Research Center

Ali Feliachi, Muhammad Choudhry, John Saymansky, Ed Sneckenberger

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This report by the Advanced Power and Electricity Research Center (APERC) on West Virginia Smart Grid Implementation Plan (WV SGIP) Project, forecasts that implementation of the smart grid in West Virginia will potentially decrease the number of customer complaints.

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