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Reliant Energy Retail Services, LLC

Smart Grid Enabled Consumer Participation

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Reliant Energy Retail Services' (Reliant's) Smart Grid Enabled Consumer Participation project deployed new home energy management equipment, services, and market offerings for retail customers in the Electric Reliability Council of Texas (ERCOT) region. The project deployed in-home energy displays, smart appliances, and new time-based rate programs for customers, along with individualized weekly usage emails that helped customers understand their energy consumption patterns. Thanks to its position as a licensed retail energy provider within ERCOT, Reliant has access to the Smart Meter Texas data exchange, which the company used to obtain interval meter data and communicate usage, trending, and home energy management information to customers.

Contact Information

Bill Harmon
VP, Mass Market Operations
Reliant Energy

Recipient Team Project Web Site:

Recipient: Reliant Energy Retail Services, LLC (Smart Grid Enabled Consumer Participation)
HQ State: Texas
NERC Region: TRE
Total Budget: $48,039,150
Federal Share: $19,839,689
Funding Program:
Project Type:
Targeted Benefits:
  • Reduced Electricity Costs for Customers
  • Reduced Greenhouse Gas Emissions
  • Optimized Generator Operation