Recovery Act:
Cross-Study Analysis

U.S. Department of Energy (DOE) plans to publish a series of research reports to convey what was learned from the Smart Grid Investment Grant consumer behavior evaluation effort. These include:

Analysis of Customer Acceptance

Two different evaluation efforts will address this series of research questions. Results from an interim evaluation in this area will be released in Q4 of 2012 but will likely include only a subset of the studies, as they will not all have begun their studies or been able to provide data for the analysis to DOE. A final evaluation that includes data and results from all SGIG consumer behavior studies will be provided by Q3 2013.

Analysis of Customer Retention

A single analysis report will address this set of research questions with results being reported by Q4 2014 on the studies who have reported data by that time.

Analysis of Customer Response

Two different evaluation efforts will address this series of research questions. Results from an interim evaluation in this area will be released in Q4 of 2013 but will likely include only a subset of studies, as they will not all have begun their studies or been able to provide data for the analysis. A final evaluation that includes data and results from all SGIG consumer behavior studies will be provided by Q4 2015.

Program Reports

• Experience from the Consumer Behavior Studies on Engaging Customers - September 2014
• Analysis of Customer Enrollment Patterns in Time-Based Rate Programs - Initial Results from the SGIG Consumer Behavior - July 2013
• Smart Grid Investment Grant Consumer Behavior Study Analysis: Summary of Utility Studies - June 2013
• Quantifying the Impacts of Time-based Rates, Enabling Technology, and Other Treatments in Consumer Behavior Studies: Protocols and Guidelines - July 2013